Thank you for shopping with XIRVALONETH. We value your satisfaction and strive to ensure an exceptional experience with every purchase. This document outlines the refund terms applicable to the transactions made on our website.

Refunds are applicable under the following conditions:

• The item must be in its original condition and packaging.
• The request for a refund is made within 14 days of the order delivery date.
• A valid proof of purchase from XIRVALONETH is presented.

The following items are non-refundable:

• Gift cards from XIRVALONETH.
• Downloaded software products.
• Personalized or custom-made items.

To initiate a refund, please contact our customer service team at [email protected], providing your order details and reason for the refund request. After reviewing your request, we will notify you of the approval or rejection status.

Approved refunds will be processed through the original payment method. Please note that it may take 5-10 business days for the refund to appear in your account, depending on your bank's policies.

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund unless the return is due to an error by XIRVALONETH.

XIRVALONETH reserves the right to modify these refund terms at any time. Changes will be posted on this page, and we encourage you to review our refund policy periodically.

If you have any questions about our refund policy, please contact us at [email protected] or call us at (555) 123-4567.